Refund policy

At March to Freedom, all sales are final. We do not offer returns, exchanges, or cancellations unless the issue is our fault, such as sending the wrong color, item, or font after the invoice or website listing has been agreed upon. You have 3 days from the time of delivery (including weekends) to report any issues. Please note this before making a purchase.

Our products include embroidery, sublimation, screen printing, tie-dye migration, or direct-to-film items. All custom items carry a $10–$25 designer fee.

To be eligible for a return, items must be in the same condition as received—unworn, unused, with tags, and in the original packaging. Proof of purchase or receipt is required.

To start a return, contact us at marchtofreedomla@gmail.com. If your return is accepted, we will provide a return shipping label and instructions. Items returned without prior approval will not be accepted.

We aim to respond to all inquiries within 48 hours. Please allow the full time for a response.

Damages and Issues
Inspect your order upon delivery and contact us immediately if it is defective, damaged, or incorrect so we can evaluate and resolve the issue.

Refunds
Once we receive and inspect your return, we will notify you if the refund is approved. If approved, refunds will be issued to the original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund. If 15 business days pass after approval without a refund, contact us at marchtofreedomla@gmail.com.